Cancellation policy

Pre-Order Policy

Some items in our store may be available for pre-order. This policy outlines how pre-orders work, including payment and cancellation details.

What is a Pre-Order?

A pre-order allows you to purchase a product that is either out of stock or coming soon. By placing a pre-order, you secure your item before it becomes available in our inventory. We collect full payment at the time of your pre-order to reserve your product. Your order will be fulfilled and shipped as soon as the item is in stock.

Delivery Timelines

We keep our website updated with estimated delivery timelines to give you a good idea of when your pre-ordered item will be shipped. These timelines are typically listed by month and are subject to change based on production or shipping delays. We’ll do our best to keep you informed of any changes along the way.

Changes or Cancellations

If you need to change or cancel your pre-order, please contact us as soon as possible. Once the item is in stock and your order has been processed for shipping, changes or cancellations may no longer be possible. For assistance, reach out to us at vannyveesports@gmail.com.  

Thank you for your patience and support!